The "Bird Service" tourist company

Our company has been operating on the market continuously since 1990, that is from the fall of the Iron Curtain in Europe. Its name "Bird Service" derives from the fact that birdwatching tours were one of our first activities, which we continue to this day. 

In 2002, we came up with the idea of organizing bicycle trips along the Dunajec route for the first time and they proved to be a great success. In the following years, we expanded our offer and now, we are one of the largest tour operators active in Central Europe. Our logo is a stylized, imaginative bird. Bicycle wheels are incorporated in its figure.

Our office is located in the historic center of Krakow, just a few steps from the Main Market Square and hotels where we accommodate our guests. The entire office staff speaks English.

The bicycle workshop and storage rooms are located at Klimeckiego 14 street (Chemobudowa exhibition grounds) near the Vistula cycle route. Nearby, there is a large area where you can try out a bike and park your car for free for the time of the trip.

 

Is buying trips directly at Bird Service safe?

Some of you, especially from distant countries, may have doubts whether it is worth entrusting the organization of a holiday trip to a Polish company. You can trust us - we are a reliable and serious office. We sell trips to thousands of clients, our services are used by many renowned tour operators. Contact with us (by e-mail, telephone, facebook) is possible at any time.

What's important (from a legal point of view) - Bird Service is a licensed tourist office operating on the basis of the Polish act on tourist services and the law of the European Union. We have an insurance guarantee renewed every year. There is an entry of our company in the government register of tour operators (screenshot of the entry can be seen Opens external link in new windowhere). What is more, since 2017, an additional insurance pillar has been operating in Poland - the Tourism Guarantee Fund. Your payments are completely safe.

Regardless of formal and legal security, it is obvious that we care about the best reputation. Thousands of satisfied customers have already benefited from our services. Positive reviews can be found on TripAdvisor

Like our Facebook fanpage Cycling in Eastern Europe - you will find many news and extensive photo galleries and videos from trips there. 

Office team

Maciej (Matthew) - the owner
Adam
Philip
Derek
Monica
Andrew - bike mechanician